At NutriBaz Academy, creating an account is easy and happens right during your first purchase. As you make your way through the checkout process, your account gets set up simultaneously. Here's how it works:
Step 1 - Choose your lecture: Select the lecture you want to purchase. This will lead you to the checkout page.
Step 2 - Enter your email: Before you can enter your payment information, you'll be asked to provide your email address. This will serve as your username for your NutriBaz Academy account.
Step 3 - Complete your purchase: Fill out the necessary payment fields and click on 'Complete Purchase'.
Step 4 - Set up your account: After completing your purchase, you'll be prompted to enter your name and choose a password. These, along with the email you provided, will serve as your login credentials for your NutriBaz Academy account.
Step 5 - Access your content: Once your account is set up and your purchase is complete, you'll be redirected to your Library Page, where you can access all your purchased lectures.

And there you have it! You've created your NutriBaz Academy account and made your first lecture purchase. If you encounter any issues during the process, don't hesitate to contact our support team. They're here to help!

Logging into your NutriBaz Academy account is a simple process. Follow these steps:
Navigate to the NutriBaz Academy login page.
Enter the email address you used when making your first purchase.
Type in the password you chose during the checkout process.
Click the "Log In" button.
Once logged in, you'll have access to your Library Page, where you can view all your purchased lectures.
If you've forgotten your password, click on the "Forgot Password?" link on the login page and follow the instructions to reset it.

For any issues encountered while logging in, please reach out to our support team. We're here to assist you!

If you have forgotten your password or are having trouble logging in, click on the “Forgot Password” link on the login page. Enter your email address, and you will receive an email with instructions on how to reset your password. Make sure to check your spam folder if you don’t see the email in your inbox.

If you've followed the above steps but are still experiencing issues with resetting your password, please don't hesitate to reach out to our support team. They're ready to assist you in resolving any technical difficulties you may encounter.

Keeping your profile information updated on NutriBaz Academy is simple and can be done anytime. Here's how:

• Log in to your NutriBaz Academy account.
• Click on your Avatar located in the top right corner of the page.
• From the dropdown menu that appears, select "Settings".
• You can now edit your information such as email preferences, billing information, and password.

For updating details collected through a Form (such as address, phone number, or custom fields), you'll need to submit a new Form using your account email address.

Once you've made the desired changes, be sure to save them.

If you have any difficulties while updating your profile information, feel free to contact our support team who are always ready to assist you.

How can I change my email preferences or unsubscribe from the newsletter?

At NutriBaz Academy, we respect your inbox and give you full control over what you receive from us. Here's how you can manage your email preferences or unsubscribe from our newsletter:

• Log in to your NutriBaz Academy account.
• Click on your Avatar located in the top right corner of the page.
• From the dropdown menu that appears, select "Settings".
• In the Settings section, you can manage your email notification preferences.

Please note that modifying these settings will affect the types of emails you receive from NutriBaz Academy. You can choose to receive all notifications, only essential updates, or unsubscribe from our newsletter entirely.

To purchase a lecture on NutriBaz Academy, follow these steps:

• Start by browsing the featured lectures on the homepage or visit the store page for a full list of available lectures.
• When a lecture interests you, click on it to learn more. You'll be directed to a detailed page with further information about the lecture.
• If available, you may also select your preferred currency or language option on this page. Once you've reviewed all information, click on 'Purchase' or 'Buy Now'.
• You will then be taken to the checkout page. On the right side of this page, if you're an existing customer, click on 'Log In'. If you're a new customer, sign up by entering your email address.
• Complete the necessary payments fields and click on 'Complete Purchase' or 'PayPal Checkout'.
• If you're a new customer, after purchasing, you'll be prompted to enter your name and choose a password to create your login account. The email used at checkout and the password created will serve as your login credentials.
• After completing these steps, you'll be directed to your Library Page where you can access the lecture you've purchased.

NutriBaz Academy accepts payments through PayPal and Stripe, which allows you to use a variety of payment options including credit cards and debit cards.

NutriBaz Academy is accessible worldwide, but payment methods may vary depending on your location. If you encounter any issues with payment, please contact our support team.

Once you have completed your purchase, log in to your NutriBaz Academy account and navigate to a section called “My Library”. Here, you’ll find a list of the lectures and courses you’ve enrolled in. Simply click on the title of the lecture you want to view.

To have a seamless learning experience, ensure that your device has:

• A stable internet connection.
• An updated web browser (Google Chrome, Mozilla Firefox, Safari, etc.).
• JavaScript and cookies enabled in your browser settings.
• Audio capabilities with speakers or headphones.

Absolutely! NutriBaz Academy is mobile-responsive, and you can access and view lectures on your smartphone or tablet through a compatible browser.

Yes, indeed! At NutriBaz Academy, we believe in the flexibility of learning. After purchasing a lecture, it becomes available in your account for one year from the date of purchase. You're free to start, pause, resume, and even revisit the lectures multiple times within this period as per your convenience.
This flexibility allows you to absorb the information at your own pace and review concepts as many times as you need. Just remember, to make the most of your purchase, ensure you watch and review the lectures within the one-year availability period. After this period, the lecture may no longer be accessible.

NutriBaz Academy primarily offers lectures in English, though some are available in Portuguese. For language specifics, please refer to the individual lecture descriptions. Additionally, we provide Closed Captioning (CC) in selected lectures, which includes translations into various languages. However, it's important to note that these captions are generated by artificial intelligence, and as such, they may not always accurately capture the precise nuances of the spoken content. While we endeavor to ensure the quality of these translations, we appreciate our users' understanding of any potential inaccuracies. For information on the availability of different languages or closed captioning, kindly check the language details in the lecture descriptions.

Yes, the lectures at NutriBaz Academy do have due dates. The due date for each lecture is set to be one year after the purchase date. This allows you to have ample time to complete the lectures and progress through the course at your own pace. If you have any specific questions or concerns regarding the due dates of your lectures, please don't hesitate to reach out to our support team for further clarification.

Once you've fully watched a lecture, you are eligible to receive a Certificate of Completion. This certificate is automatically generated and will be accessible for download or print from your account shortly after you complete the lecture. If you encounter any issues or delays in receiving your certificate, please contact our support team for assistance.

Once you've fully completed a lecture at NutriBaz Academy, we'll automatically send you an email containing a link to your Certificate of Completion. This certificate is digital and can be downloaded directly via the link provided in the email.

Please remember to check your email inbox (including spam or promotions folders) after completing a lecture. If you haven't received the email or are unable to locate your certificate, don't hesitate to reach out to our support team for assistance.

Absolutely! When you receive your digital Certificate of Completion, you'll find options to share it directly on LinkedIn, Facebook, and Twitter. You can also download a PDF or copy the certificate's URL to share elsewhere. So go ahead and showcase your new accomplishment to your professional network!

If you encounter an error on your Certificate of Completion or have issues receiving it, don't hesitate to reach out to the NutriBaz Academy support team. Provide them with your name, details of the lecture you completed, and a description of the problem or error. The support team will work with you to resolve the issue and ensure that you receive your Certificate of Completion with the accurate information.

NutriBaz Academy accepts payments through PayPal and Stripe. Through these payment gateways, you can use various payment options including credit cards and debit cards.

Lectures on NutriBaz Academy are primarily priced in U.S. Dollar (USD). However, some lectures, especially those in Portuguese, are priced in Brazilian Reais. When browsing the lectures, you can select the desired lecture with the price set in either USD or Brazilian Reais. For users located in Brazil, it is advisable to opt for lectures priced in Brazilian Reais, as some Brazilian credit card issuers may decline purchases in foreign currencies.

To update your payment information:

• Log in to your NutriBaz Academy account.
• Click on your Avatar located in the top right corner of the page.
• From the dropdown menu that appears, select "Settings".
• Click Billing Info in the top right corner of the page.
• Click Update next to the currently listed credit card.
• Complete the prompt to enter the updated card information.
• Then, click Update Card to apply and keep the changes.

After completing a purchase, you will receive a confirmation email with the details of your transaction. Additionally, you can check the “My Library” section in your NutriBaz Academy account to see if the purchased lecture or course is listed there.

At NutriBaz Academy, we strive to ensure you're pleased with your purchases. However, we understand that in certain circumstances, you may need to request a refund.

While we review refund requests on a case-by-case basis, it's important to note that granting a refund depends on specific circumstances.

For issues related to refunds or if you believe you are eligible for a refund, please contact our support team. They're here to provide the necessary guidance and help resolve any concerns you may have.

If your payment fails or you encounter any billing issues, please double-check your payment information to make sure it's correct. If everything seems in order, contact the NutriBaz Academy support team with the details of the issue for further assistance.

If you are experiencing issues logging into your NutriBaz Academy account, ensure that you are using the correct email and password. If you have forgotten your password, use the “Forgot Password” link to reset it. Should you continue to face difficulties, please contact our support team for assistance.

If a video lecture isn’t playing, check your internet connection and ensure that it’s stable. Also, try refreshing the page or using a different web browser. If the issue persists, it might be a problem on our end, and we recommend contacting our support team for help.

If you encounter a bug or an issue with the NutriBaz Academy website, please report it to our support team. Provide a detailed description of the issue and, if possible, screenshots. This will help our team to understand and resolve the issue more efficiently.

If you're having trouble with the audio in a lecture, first, check your device’s audio settings and ensure that the volume is up and not muted. If the issue is specific to the lecture and not your device, please reach out to our support team.

You can contact the NutriBaz Academy support team through the “Contact Us” section on our website. You can also locate our contact details by scrolling down to the bottom of this page. Provide as much information as possible about the issue you’re facing, and our team will be in touch to assist you.

NutriBaz Academy takes the protection of your personal information seriously. As a hosted platform on Kajabi, our data processing practices align with Kajabi's commitment to data security and privacy. Kajabi has implemented measures to safeguard the data of NutriBaz Academy and its customers.

Kajabi's Data Processing Addendum (DPA) outlines the terms and conditions regarding the processing of personal data on their platform. By using the NutriBaz Academy services on Kajabi, you automatically agree to the DPA and benefit from the protection it offers. The DPA includes provisions based on Standard Contractual Clauses (SCCs), which ensure that appropriate safeguards are in place for the processing of personal data.

To access Kajabi's Data Processing Addendum and review the terms in detail, you can click on the link: https://assets.website-files.com/5db0d55a083f4b7cd59d2e42/61524b42156de002fe9cdfb9_Kajabi-%20DPA%20September%202021.pdf

When you create an account or make a purchase on NutriBaz Academy, we collect information such as your name, email address, payment information, and any other information necessary to provide you with our services. This information helps us to deliver a personalized and efficient experience.

NutriBaz Academy uses your information to process transactions, provide you with services, communicate with you, and improve our platform. We may also use your information for marketing purposes if you have given your consent.

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers that help us in operating our platform, conducting our business, or serving you, as long as they agree to keep this information confidential.

You can find our Privacy Policy and Terms and Conditions links at the footer of the NutriBaz Academy website. We encourage you to read these documents to understand in detail how we handle your personal information and the terms governing the use of our platform.

If you have any concerns or questions regarding your privacy or data security on NutriBaz Academy, please contact our support team. We are committed to addressing any issues and providing you with the information you need.

Engaging with other nutrition professionals is easy through our social media platforms. You can join discussions, comment on posts, and participate in community events and webinars. We also encourage you to reach out to peers directly for collaborations or knowledge sharing.

Currently, NutriBaz Academy utilizes social media platforms for community engagement. If we launch a forum or community group in the future, we will announce it on our social media channels and website.

At NutriBaz Academy, we highly value the input of our community members. Your feedback helps us improve, and your lecture suggestions can help us offer content that better serves your needs. You can provide feedback or suggest a new lecture through the following channels:

Through Social Media: Reach out to us on our social media platforms such as Twitter, Facebook, Instagram, or LinkedIn. Send us a message with your feedback or lecture suggestion.

Email: Send an email to our support team with your feedback or suggestions. Be sure to include relevant details, such as specific topics you would like to see covered in a new lecture.

Your contribution is vital in making NutriBaz Academy a more valuable resource for nutrition professionals!

To access the Portuguese version of the main page, simply click on the "Português" button located in the top right corner of our website. This will redirect you to the Portuguese version of the main page, where you can explore the content and resources available in Portuguese.

Yes, in addition to the main page, we have made efforts to provide Portuguese translations for various sections of our platform. While some sections, such as the checkout process and email confirmations, may still be displayed in English, other pages and sections will be available in Portuguese.

Finding lectures that are in Portuguese is easy. On our course description pages, you will find detailed information about the languages offered for each course. If a course includes Portuguese content, it will be clearly indicated, along with whether or not closed captions (CC) in Portuguese are available. Lectures that are specifically in Portuguese will have their titles and accompanying information presented in the Portuguese language.

To access these Portuguese lectures, you can navigate to the respective course and look for lectures labeled in Portuguese. For lectures that are originally in English but include Portuguese closed captions, you can enable the captions to follow along in Portuguese.

We are committed to providing a comprehensive learning experience and accommodating different language preferences. If you have any further questions or need assistance regarding our Portuguese content, please don't hesitate to reach out to our support team. We are here to help you make the most of your learning journey at NutriBaz Academy.